سياسة الخصوصية

Last updated: August 15, 2025

Our Terms of Service and the Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII):

    • Full Name

    • Email Address

    • Phone Number

    • Shipping/Billing Address

    • Payment Information (processed via secure third-party gateways)

  • Device and Technical Information:

    • IP Address

    • Browser type

    • Operating system

    • Pages visited and time spent

  • Cookies and Tracking Technologies:
    We use cookies to enhance your browsing experience and gather data about site traffic and interaction.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Improve website performance and customer service

  • Send order confirmations and shipping updates

  • Provide support and respond to inquiries

  • Send promotional offers (only if you opt-in)

  • Prevent fraud and maintain website security

Data Sharing and Disclosure

We do not sell your personal data. However, we may share it with:

  • Service Providers: such as delivery companies, payment processors, and marketing platforms.

  • Legal Authorities: if required by law or to protect our legal rights.

  • Business Transfers: in the event of a merger or acquisition.

Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure.

  • SSL encryption

  • Secure payment gateways

  • Access controls and data encryption

Your Rights (under Omani Law)

You have the right to:

  • Access and correct your personal information

  • Withdraw consent (for marketing)

  • Request deletion of your data (where applicable)

  • Lodge a complaint with the Ministry of Transport, Communications and Information Technology (MTCIT)

Retention of Data

We retain your information only as long as necessary for the purposes stated in this policy or as required by law.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please Contact us.